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Effective Date: January 1st, 2025

Who we are

10 Colors Counseling LLC (“we,” “our,” or “us”) is a mental health care company that delivers high quality services, including therapy, supervision, and education. As such we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, 10colorscounseling.com (the “Website”). By using our Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Information You Provide to Us:

  • Personal Information: When you fill out a contact form, schedule an appointment, or subscribe to our newsletter, you may provide personal information such as your name, email address, phone number, and any other details you choose to share.
  • Health Information: If you choose to share health-related information through forms or communications on the Website, this information may be protected under applicable privacy laws, such as HIPAA.

b. Information We Automatically Collect:

  • Cookies: We use cookies to enhance your browsing experience. Cookies are small files placed on your device to collect information such as IP addresses, browser types, and pages visited.
  • Analytics Data: We use analytics tools to understand how visitors interact with our Website, including pages visited, time spent, and referral sources.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Operating and administering the Services. This includes:
  • Providing, operating, and monitoring the Services;
  • Responding to inquiries, providing customer service, communicating with you, and addressing your questions and feedback; and
  • Understanding your needs and interests, and personalizing your experience and our communications.
  • To market our Services. Where permitted by applicable laws, we may use personal information for marketing and advertising purposes, including:
  • Development and improvement of the Services. We may use personal information for research and product development purposes, including to develop aggregated or de-identified statistics, to analyze and improve the Services, to identify usage trends, and to operate and expand our business activities.
  • Direct marketing. We may send you newsletters and email and text message marketing in accordance with your preferences, and we may tailor our communications with you to accommodate your interests and use of the Services. We may also contact you by telephone to provide you with information about our Services.
  • Interest-based advertising. To the extent permitted by applicable laws, we may engage third-party advertising companies to display ads promoting our services across the web. These companies may use cookies and similar technologies to collect information about interactions over time across the Internet and use that information to serve online ads that they think will be of interest.
  • Compliance and protection. We may use your personal information to: protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims); audit our internal processes; comply with applicable laws, lawful requests, and legal process; and prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft.

3. How We Protect Your Information

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of online data transmission or storage is entirely secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information:

  • Service providers. We may share personal information with companies and individuals that provide services on our behalf or help us operate the Services (such as text messaging platforms hosting, analytics, marketing, and other information technology services).
  • Advertising partners. We may share personal information that we collect on our Sites with third party advertising companies, where permitted by applicable laws.
  • Professional advisors. We may share personal information with professional advisors, such as lawyers, auditors, bankers, and insurers, where necessary in the course of the professional services that they render to us.
  • Authorities and others. We may share personal information with law enforcement, government authorities, and private parties, where we believe in good faith to be necessary or appropriate for the compliance and protection purposes described above.
  • Business transferees. We may share personal information with acquirers and other relevant participants in business transactions (or negotiations for such transactions) involving without limitation, a corporate divestiture, merger, consolidation, acquisition, reorganization, sale or other disposition of all or any portion of the business or assets of, or equity interests in, Headlight (including, in connection with a bankruptcy or similar proceedings) in accordance with applicable law.

5. Your Choices

  • Opt-Out: You can opt out of receiving promotional communications from us by following the unsubscribe instructions in our emails.
  • Cookies: You can manage or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of the Website.
  • Access and Updates: You may request to access, correct, or delete your personal information by contacting us at jakewicks@10colorscounseling.com.

Note that because these opt out mechanisms are specific to the device or browser on which they are exercised, you will need to opt out on every browser and device that you use.

6. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit. Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

7. Children’s Privacy

Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us:

10 Colors Counseling
2705 E Burnside St
Suite 206 PMB 1
503.893.2811
jakewicks@10colorscounseling.com

Thank you for trusting 10 Colors Counseling with your privacy.